PPMS Quality Certification
Minneapolis, September 8, 2003 - ACA International (ACA), the world's largest international trade association for debt collection companies, is pleased to announce that Pinnacle Financial Group, Inc. of Edina, Minnesota and their branch office located in Decorah, Iowa have successfully completed the process to become Certified through the ACA Professional Practices Management System (PPMS) program on September 8, 2003.
To become certified through ACA's PPMS program, a collection agency must complete a rigorous application and audit process. Certified agencies must meet program requirements including developing an individualized professional practices system of management for their agency, creating supporting documents such as a company manual and submitting specific business records to an independent auditor to assure compliance with the program's high standards for collection agency operations. Periodic audits are conducted for an agency to maintain their certified status.
Members of ACA recover millions of dollars for their clients. They provide valuable assistance to credit departments in controlling mounting debts. Agencies certified through the ACA Professional Practices Management System are dedicated to professional business practices and quality assurance and are therefore highly qualified to provide credit grantors with the expert collection services needed in today's competitive business world.
